Privacy Policy
At Fast PDR Tools, the privacy and security of our customers are our top priorities. Under no circumstances do we share our customers' personal information with third parties.
All transactions made on our website are protected by advanced technology to ensure a secure environment, providing our customers with the peace of mind they need when making purchases.
We are strongly opposed to the practice of sending unsolicited emails (SPAM). Therefore, we only send promotional emails to those customers who have explicitly given their consent during registration.
Credit card transactions are processed directly in a secure environment, without passing through Fast PDR Tools' servers.
Secure Shopping
Important Information
Payment terms are exclusive to purchases made through the Fast PDR Tools website. When entering sensitive information, make sure the connection is secure:
- Keep your antivirus software up to date to protect your device.
- Fast PDR Tools will never request passwords or banking information from its customers. If you receive a similar request, do not provide your details, as it could be a security threat to your device. These simple steps are crucial to ensure that your information is sent exclusively to Fast PDR Tools or your card operator.
Purchase Cancellation Policy
Customers who make purchases through our website have 14 calendar days from the receipt of the product to notify Fast PDR Tools of their decision to cancel the purchase and request a return. This can be done by contacting Fast PDR Tools via email at info@fastpdrtools.es or by phone at +34 657 61 95 46, from Monday to Thursday, 10:00 AM to 2:00 PM and 4:00 PM to 7:30 PM, and Friday from 10:00 AM to 7:00 PM.
To be eligible for a return, the product must be in perfect condition, unused, in its original packaging, and accompanied by the purchase invoice. Shipping costs will not be refunded, but the product's cost will be reimbursed within 15 business days, according to the original payment method.
Tips for Receiving Orders
It is essential that an authorized person is available to receive your order, as our couriers will not be able to leave the package without a signature.
If you live in a building, ensure that the couriers can use the elevator and that your concierge is informed about the expected delivery from Fast PDR Tools.
Check all products at the time of delivery. If the packaging is damaged or opened, reject the order.
Delivery Locations
Fast PDR Tools ships throughout Europe and the United States via FedEx and UPS. Shipping costs will be calculated at the time of purchase.
How to Receive Offers
To receive our promotions, simply complete your registration on our website and select "Yes" in the "News, offers, and promotions by email" section. You can also subscribe by entering your email at the footer of our store.
Promotions and Discounts
All of our promotions are available in the banners on the main page. Fast PDR Tools offers exclusive discounts for online store purchases.
Prices, stock, and payment terms are subject to change without notice and are valid for a limited time. These promotions are exclusive to our online store and do not necessarily apply to our physical stores. Discounts are not cumulative, and the valid prices will always be displayed in the shopping cart.
